need help with acer aspire 7741z - 5731 model MS2309? wont turn on

ranell17
ranell17 Member Posts: 2 New User
edited March 2023 in 2014 Archives

I have a acer aspire 7741z - 5731 model MS2309? wont turn on but when i plugin the charger the blue led turns on but power wont work

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    ranell17,

     

    It sounds like the system is getting power but there is a hardware issue. I would recommend at this time to contact our technical support in your region for further assistance.