How can I factory restore my aspire v5 572p-4429 with a lost admin password?

asnyder0426
asnyder0426 Member Posts: 5 New User
edited November 2023 in 2019 Archives

I recently got my girlfriend a demo unit aspire v5. However it has an admin password on it, I contacted the store and they did not know the password either. I looked online and have not been able to find a solid way. I was told pulling the cmos battery would reset it. Does this work? If not whats another option that I can do?

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    if you don't need to recover files...

     

    press ALT+F10 at boot, this will start Acer erecovery and re-install the OS.

    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    BIOS or OS admin password?
    I'm not an Acer employee.
  • Hi,

     

     

    If Its Windows Password Then check this topic Here

  • asnyder0426
    asnyder0426 Member Posts: 5 New User

    Its the OS admin password. There's no BIOS password on it thankfully.

     

    And I've tried going into the advanced settings and doing a system restore on it. However as I do not have the admin password I am unable to do this.

  • Hi,

    System restore will not help. Get to advanced startup>Troubleshoot> Reset PC.
    Note: reset will remove any data and apps you've had.
  • asnyder0426
    asnyder0426 Member Posts: 5 New User
    I've tried that and it still wants the admin password that I don't know. Do you know any other ways?
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓

    if you don't need to recover files...

     

    press ALT+F10 at boot, this will start Acer erecovery and re-install the OS.

    I'm not an Acer employee.
  • asnyder0426
    asnyder0426 Member Posts: 5 New User
    Awesome. I'll try that when I get home. Thank you.
  • asnyder0426
    asnyder0426 Member Posts: 5 New User
    It worked! Thank you so much.
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    You welcome. Smiley Happy
    I'm not an Acer employee.
  • Ayoze
    Ayoze Member Posts: 1 New User
    I can't remember my current password again and I was on able to recovery the hard drive