Switch 10: Keyboard cover screw and exchange

FerryAnoid
FerryAnoid Member Posts: 43

Tinkerer

Just got this and loving it, but do not like it tipping over when the screen (Tablet) is angled back. I wanted to take the bottom cover off the keyboard and add some lead wight to the front if there is room. BUT, one screw is bent and will not come out.

 

I suspect it was installed too tight and has either broken off the post inside, or the metal insert is just spinning in the post. Either way, the cover is not coming off.

 

The question is, do I return the entire thing for a full replacement or will Acer swap the keyboard for me?

 

It has taken me two days to clean off all the crapware and install 93-updates! First was 65, then next day another 28, almost a Gig in total so do not want to have to go through that again. A swap of the keyboard would be good.

 

Anyone have a link/email address of someone in tech support that can talk sense with? I have tried their CS, but totally useless.

 

Thanks