Can't get through to Customer Service to find my stolen Acer Aspire Serial Number.

NWGUY
NWGUY Member Posts: 5 New User
edited March 2023 in 2014 Archives

I remember registering or at least setting up a user account when I purchased my Acer about 1 yr ago.

I cannot find my serial # to report to law enforcement on paper and thought I may have registered it then, or not.

But Customer Service only allows those with Ser #'s to chat etc.  Catch 22

If someone can request a Customer Service rep to write I would appreciate.

I got into my account once a few days ago but now am locked out??

 

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

     

    May I know the country from where you purchased the computer?

  • NWGUY
    NWGUY Member Posts: 5 New User

    I purchased at COSTCO store in Sequim, State of Washington, USA

    That store can only record a purchase, they don't save Ser numbers

    Thanks

     

  • NWGUY
    NWGUY Member Posts: 5 New User

    customer service needs a ser # to enter........thus no way to get through to them