Can't browsing internet but the internet connected

rosman
rosman Member Posts: 1 New User

Hi.. I just bought a acer w4 821, and I got a problem that the ie or google canot browsing the internet but the internet is connected.... is there any setting that i should know...

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer

    There are many things we can help you do to diagnose the issue, but most are automated when you let Windows run the network diagnostics. Find the network status icon at lower right (probably a set of bars showing wireless signal power) and right click on it (press and hold from a touchscreen). When the menu shows up choose Network and Sharing Center. From the window that opens click on the blue WiFi link next to Connections and choose Diagnose. It should figure out what is wrong and either fix it or give you a better idea what is wrong. Let us know if it didn't just fix it automatically and we'll go from there. Heck, let us know if it did just fix it too! Smiley Happy

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    Usually I see this when connected to a wireless modem but the modem has lost connection with the provider. If everything looks good on your machine then it maybe the connection itself.