i am receing a message please back up your data,windows detect a hard disk problem, i am using ace

saeedscs
saeedscs Member Posts: 1 New User
edited March 2023 in 2014 Archives

i am receing a message "please back up your data,windows detect a hard disk problem,: i am using acer ltop wndows 8,

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    go buy an external HDD or big USB pen and start to save all your personal data.

     

    probably windows found some SMART errors and gave you time to backup before the HDD will die.

    I'm not an Acer employee.
  • GuruAid-CS
    GuruAid-CS Member Posts: 467 Mr. Fixit WiFi Icon

    It is highly recommended to take a backup of your data immediately. Once you have done it, you can try running Check Disk to see if there are any errors with your hard disk. You can do this by following the instructions mentioned on the link below:
    Important: The following link is of a third-party website. It is recommended to update your security software thoroughly before clicking on the link:
    http://www.thewindowsclub.com/disk-error-checking-windows-8
    This link can also be useful:
    https://www.winhelp.us/check-disks-in-windows.html

     

    If you are still getting the message, you must scan your system thoroughly using your security software to see if it is infected by any kind of virus or malware.

     

    If the problem still persists, you need to contact Acer service center to see if there is any hardware issue. To do this, the following link can be useful:
    http://us.acer.com/ac/en/US/content/service-contact