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user profile service failed to login

SinclairSinclair Posts: 1Member

I have an acre aspire 5535. I cannot login and keep going round in circles with the message which says "the user profile service failed to login. User profile cannot be loaded".  I have switched off and opened again but no change. I am not very experienced with computers so there may be a simple answer, but I would be grateful for any help.

 

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