Hi, I need help.

Olderguy

I have a Acer E1 522-3657 computer, which my son set-up for me but did not make the recovery disc(s). The unit is just outside of the warranty period when the harddrive failed. The harddrive just makes a clicking noise and after the logo screen appears it goes to a blue screen with a box that has the following message with in, "Default Boot Device Missing or Boot Failed. Insert recovery Media and Hit any key.....Then Select 'Boot Manager' to choose a new Boot Device or to Boot Recovery Media.

 

I have installed a brand-new Western Digital 1T Sata3 harddrive to replace the Toshia 750 GB original Drive. After turning the computer on and at the logo screen I press and hold F2, this takes me to the InsydeH20 Setup Utility Screen. I see under the "Information" menu that the installed harddrive model and serial number appear. I see in the "Boot" menu, Boot Mode: "UEFI" and Secure Boot: "Enabled".

 

Under the "Exit" menu, Exit Saving Changes is highlighted. When I press F10 a "setup Configuration" box appears asking to save configuration changes and exit now? "Yes" is highlighted to which I hit Enter and are returned to the "Default Boot Device.......page. I then hit ecs twice and are at a black screen with the message No bootable device -- Please Restart system_appearing in the upper left corner of the screen. I then push and hold the power button until the computer shuts off.

 

I have ordered from acer the "Acer E-recovery Media Disc Set", which is specific to the SNID of my computer. I have not attempted to format the new harddrive in any way.  I assume the E-recovery Media Disc Set will handle that operation due to the multiple partitions required.

 

In view of the above situation, do I need to set up the computer in any way before I start to utilize the E-recovery Media Disc set. I assume the Media will be on CD's. The computer was running Win 8.0 which was updated to Win 8.1 and was running very well, very stable.

 

Thanks

IronFly

yes, correct.

IronFly

Don't format the HDD, insert the DVD, boot from it and follow onscren instructions

http://acer--uk.custhelp.com/app/answers/detail/a_id/3102/~/recovery-using-cds-or-dvds

Olderguy

Ironfly:

 

Am I correct to assume that before I run the Acer Erecovery media that the computer should be setup so Boot Mode: set to "UEFI", Secure Boot: set to "Enabled", Boot Priority order: set to "1) ATAPI CDROM: MATSHI TADVD-RAM UJ8D2Q", D2D Recovery: set to  "Enabled", Sata Mode: set to "AHCI Mode". I assume that I will have to put the 1st disc of the erecovery set into the drive, shut-off the computer, and then restart the computer and follow the prompts, switching discs as instructed. As I suspected and at your direction, the harddrive has not been formated.

 

Have to wait a few more days for the Erecovery Media Set to arrive.

 

Cheers

 

Olderguy

IronFly

yes, correct.

Olderguy

Just touching base with you about your help with my acer E1-522. Recieved the media disk set from Acer, set-up things in the bios, ran the media, and had absolutly no problems what so ever. My unit is up and running, appreciate your help,tips, and guidence. Thank you very much

 

Olderguy 

IronFly

You welcome