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    • The DVD/CDROM drive is not recognizing CDs/DVDs in my Acer Aspire 5560-7476 laptop.

    Member Posts: 2 New User
    edited March 2023 in 2014 Archives

    The Windows 7 device manager is suggesting the DVD cdrom driver for the HL-DT-ST DVDRAM GT32N SATA CdRom Device is corrupted.  I uninstalled the driver. Unfortunately, I am having trouble finding a new DVD cdrom device driver.

    Any suggestions are greatly appreciated.

    Answers

    • Member Posts: 2 New User

      Problem resolved after running diagnostics from support.microsoft.com and then turning laptop off and then on again.  Smiley Happy

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