Internal Speaker is not working but headphone is working

asifbd_2014

Hello, I am Asif from Bangladesh. My uncle bought a Aspire E1-572-6870 series notebook six months before for me from USA. After using 10 to 15 days I noticed the internal speaker is not working. But the headphone and/or microphone is working very fine. I went to a local laptop repairing shop for diagnosis. Unfortunately they were unable to find out the actual problem. They suggest me to change the speaker chip may result solve the problem. Before changing the chip I want to diagnose once more for accuracy about the problem. Any online check can be possible? Or any suggestion further?

philetus

Since you took it to a repair shop this is probably a waste of time, but go to Control Panel/Sound,Playback and try changing the default speakers.Also make sure they are not muted.You could also try updating the driver.