Acer Aspire R3700 Windows Anytime Upgrade

ggarcianm88
ggarcianm88 Member Posts: 1 New User

I have 12 Acer AR3700-U3002 that was purchased with Windows Home Premium installed. I would like to add these computers to my domain so I purchased 12 Windows Home Premium to Windows Professional Windows Anytime Upgrade licenses. Going to the process and at the very end it will fail. Has anyone been able to find a work around?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I'm going to assume that you mean Windows 7 for these systems.

     

    Your best bet would be to contact Microsoft.  The Anytime Upgrade should work and upgrade the systems without issue.

     

    Are you getting any specific error messages?

     

    Have you attempted to do recovery on one unit to take it back to factory and then process the upgrade?

     

    What software changes have been made to the systems?

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