Acer X3200 will not boot and recovery does not work

gramma
gramma Member Posts: 1 New User

All of a sudden after a virus scan, the screen went black. When you turn on  the computer Acer logo shows, then says loading windows, please wait....then goes to black screen. Can't get to e recovery, and the recovery discs made from computer utility do not work either.

Read where there was a lawsuit because part of the needed software was missing. As I wasn't informed of this (mine does fall into the category affected) and untl now it was working fine, I didn't get to participate so will not receive the new recovery disc. Also now when I put in the serial number for Acer it does not recognize it.

Anyone know how to get the new disc, or how to get this thing working again.

Thanks

Answers

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    Call 1-800-910-2237. They should be able to look it up for you.

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