Iconia W4 Front Cam Not Working

ashar

Hello,

 

I just got my Acer Iconia W4-820-NTL31AA004. Everything was great at first. But after about a day, the front cam no longer works. I can use the back cam, but the front cam only shows a blank screen in any camera app. In the device manager, there is Intel 2400 under imaging devices and OV2722 and 0V5693 under System devices.

 

What I did was

 

1) Uninstall default Acer softwares

2) Update Windows

 

I dont know what caused the camera failure from the above two things I did. I uninstalled as many Windows updates as I could from the ones that I had installed. I can't refresh or reset the device as I dont have an OTG cable or USB CD ROM.

Plastixx

The latest driver from windows update breaks the camera. Unistall the driver and install the one from the Acer driver package.