HD4600 driver for ATC-605-UR13

Is there an ETA on when Acer will post the new updated HD4600 driver in their driver downloads? Recently, Intel released a new driver that "apparently" fixes the sleep issue for HDMI connected monitors. The issue with the current driver for ATC-605-UR13 on Acer download website is that the monitor won't sleep properly. The monitor remains back-lit in sleep mode. The monitor will eventually power-off when the computer sleeps. The Intel HD4600 graphics driver that Acer has on it's support website is VERY OLD for the ATC-605-UR13 with i5 4440. On the Acer website, there is an updated driver included with the Management Engine, but that driver software is only for Intel CPUs with PRO-V technology ....e.g. i7 4770. It won't work for my Acer with i5 since it lacks PRO-V technology. An error message denying installation confirms that the management engine not for i5 4440. In addition to the apparently resolved HDMI monitor sleep issue, the new Intel HD4600 driver has many more tweaks for substantially improved performance. My request is for Acer to test (and hopefully approve) the new intel HD4600 driver. And then make this driver available for download on their support website. At this point, the generic Intel HD4600 driver is blocked from installation on my computer and includes an error message about not being approved (by Acer). Thank you.
I'm not an Acer employee.

Best Answer

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    Answer ✓
    Just a follow-up. I did go ahead and force the driver update using the "have disk" method. The computer works beautifully now. No problem with the new Intel HD4600 driver. My HDMI monitor now sleeps like it's supposed to. I haven't tested improvements to performance with games or video editing, etc....but from my brief 2 hour tests, the driver is definitely an improvement.
    I'm not an Acer employee.

Answers

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    Answer ✓
    Just a follow-up. I did go ahead and force the driver update using the "have disk" method. The computer works beautifully now. No problem with the new Intel HD4600 driver. My HDMI monitor now sleeps like it's supposed to. I haven't tested improvements to performance with games or video editing, etc....but from my brief 2 hour tests, the driver is definitely an improvement.
    I'm not an Acer employee.
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