Upgrade from Win 7 to Win 8 Pro but recieving an error regarding MxEFUF64.sys.

GMan650_0
GMan650_0 Member Posts: 1 New User

Hi All, I've opted to upgrade my Aspire V3-571G from Win 7 to Win 8 Pro using the upgarde assistance software. Progresses well until reporting an error code of 0xc0000428 for the file MxEFUF64.sys. Have tried several times with the same error being reported and the system reverting to Win 7. Has anyone else had this problem and can advise me on a solution? Tried ACER Support but their next to useless and haven't done anything but advise me of receiving the support request over 4 days ago advising me that they would be personally in touch within 2. 

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    There shouldn't be an issue upgrading the system to Windows 8.

     

    Have you attempted to uninstall any drivers prior to installing Windows 8?

     

    Can you provide the complete error message that you are getting when this occurs?

    It should provide additional information other than the 0x code and file name.

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