So my mouse has been working correctly for a few days now with no freezing.
These are the steps I performed:
1.) Update BIOS to Version 1.11
2.) From Device Manager -> Mice and other pointing devices menu, right click HID-compliant mouse and select Uninstall.
3.) Use keyboard to restart computer. (Winkey + C) -> Settings -> Power -> Restart
The mouse driver was automatically reinstalled when the computer restarted and I haven't had any problems since.
bro, thanks for the update ..
please follow for us ... is that ok ? because this is Hardware Failure which doesn't related to BIOS or DRVIER.
Anyway, who can we refer to regarding this problem ... i asked SHOP / Merchant, they doesn't know what's happening ...
It looks like you're new here. If you want to get involved, click one of these buttons!
Register your Acer device and get 25GB of space free for 1 year!
to get all the benefits
of being a member!
Get social and introduce yourself in our
or learn about our ACE Program
and What's Happening
Acer Community User Agreement.