Acer Certified Technician

esdtechesdtech Member Posts: 1
edited February 2018 in Legacy Windows
Hi everyone I'm hoping someone could answer this for me. Is there a certification to become an Acer certified technician? Anything similar to being Apple or Dell certified? I ask because I'd like to see if there's a way to work on Acer products without voiding the warranties. Thanks in advanced.
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FAQ & Answers

  • Acer-BlaynAcer-Blayn Administrator Posts: 2,352 Community Administrator

    I have sent you a private message requesting additional information.

  • jparkinsonjparkinson Member Posts: 1

    Hello,

     

    We recently bought 300 Acer c720p chromebooks for the school I work for. As the districts Technical Support Specialist, is there a there a certification to become an Acer certified technician? We are having chromebooks become damaged. And not to void warranty, we have been shipping them back. However, this is becoming aproximately 2-3 week turnaround. (Shipping, emails, etc. etc.). Is the certificate similar to Dell?

     

    Any help is appreiciated.

     

    Thanks.

  • Acer-BlaynAcer-Blayn Administrator Posts: 2,352 Community Administrator

    JParkinson,

     

    I have replied to your private message.

  • KristanKristan Member Posts: 1

    I see that you have sent a private message to all of the people inquiring about being certifed technicians.  I am in the same boat as them.  I have several school districts using chromebooks and want them repaired quickly.  Can you point me in the right direction?  Thank you in advance

  • Acer-BlaynAcer-Blayn Administrator Posts: 2,352 Community Administrator

    Kristan,

     

    I have sent you a private message requesting additional information.

     

     

  • typark6typark6 Member Posts: 1

    I would like more info on this topic as well. I am a tech in a district with about 300 chromebooks and planning on adding about 1200 in the next 2-3 years. 

  • Acer-BlaynAcer-Blayn Administrator Posts: 2,352 Community Administrator

    typark6,

     

    I sent you a private message requesting additional information.

     

     

  • blaket88blaket88 Member Posts: 2

    Same boat as everyone else. Our district is getting more and more Chromebooks and any information would be greatly appreciated.

  • Acer-BlaynAcer-Blayn Administrator Posts: 2,352 Community Administrator

    Blaket88,

     

    I have sent you a private message requesting additional information.

     

  • allenrallenr Member Posts: 1

    I would also like to know how to become an Acer Certified Technician.  I work for a large school district that just purchased a large amout of chromebooks.

  • techy2493techy2493 Member Posts: 1

    I am a coputer technician and would like to learn about becoming an acer certified technicain as well. Any information on thsi would be greatly appreciated.

  • RJ_TISDRJ_TISD Member Posts: 1

    The school district has gone Acer Chromebooks. We have over 1500. We are wanting to do the repairs in house. What does it take to become Acer certified to repair these units?

     

    Thanksl

  • Acer-BlaynAcer-Blayn Administrator Posts: 2,352 Community Administrator

    Please send me a private message with your name, telephone number, email address, and the company you are with, and I will have someone contact you to discuss options.

  • peterlinapeterlina Member Posts: 1

    I'd love some accessible information on this topic too.

     

  • Acer-BlaynAcer-Blayn Administrator Posts: 2,352 Community Administrator

    Acer does not have a specific program to become an Acer Certified Technician. If you are interested in premier support or self-maintainer programs, you would need to contact the Acer sales team in your region.

     

  • bussigbussig Member Posts: 1 New User
    I am looking for a webinar/conference call for Acer ChromeBook Repair Training.  My boss it out sick and it is scheduled for today.  
  • RichardBennettRichardBennett Member Posts: 1 New User
    Our school district has been going with Acer Chromebooks for around 3-4 years now. All of the ones purchased this year are still under warranty, but sending them in to be repaired sometimes takes quite a bit of turn around time.  We are wanting to do the repairs in house. What does it take to become Acer certified to repair these units?
  • Manny0820Manny0820 Newbie Posts: 4,453 Guru
    Hi RichardBennett,

    I am glad to help, please respond to my PM.

    Thanks,
    Acer-Manny
  • MooreMoore Member Posts: 1 New User
    I hope you can help, we are about to receive a batch of Acer notebooks in stock to provide to our customers after having a hard time with Lenovo due to reliability etc.

    I was wondering how we could go about getting Acer certified so that we could repair those devices without voiding any warranties.

    Any assistance is greatly appreciated.

    Thanks.
  • Manny0820Manny0820 Newbie Posts: 4,453 Guru
    Hi Moore,

    I am glad to help, please respond to my PM.

    Thanks,
    Acer-Manny
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