Acer Certified Technician

esdtech
esdtech Member Posts: 1 New User
edited February 2018 in Legacy Windows
Hi everyone I'm hoping someone could answer this for me. Is there a certification to become an Acer certified technician? Anything similar to being Apple or Dell certified? I ask because I'd like to see if there's a way to work on Acer products without voiding the warranties. Thanks in advanced.
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Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I have sent you a private message requesting additional information.

  • jparkinson
    jparkinson Member Posts: 1 New User

    Hello,

     

    We recently bought 300 Acer c720p chromebooks for the school I work for. As the districts Technical Support Specialist, is there a there a certification to become an Acer certified technician? We are having chromebooks become damaged. And not to void warranty, we have been shipping them back. However, this is becoming aproximately 2-3 week turnaround. (Shipping, emails, etc. etc.). Is the certificate similar to Dell?

     

    Any help is appreiciated.

     

    Thanks.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    JParkinson,

     

    I have replied to your private message.

  • Kristan
    Kristan Member Posts: 1 New User

    I see that you have sent a private message to all of the people inquiring about being certifed technicians.  I am in the same boat as them.  I have several school districts using chromebooks and want them repaired quickly.  Can you point me in the right direction?  Thank you in advance

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Kristan,

     

    I have sent you a private message requesting additional information.

     

     

  • typark6
    typark6 Member Posts: 1 New User

    I would like more info on this topic as well. I am a tech in a district with about 300 chromebooks and planning on adding about 1200 in the next 2-3 years. 

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    typark6,

     

    I sent you a private message requesting additional information.

     

     

  • blaket88
    blaket88 Member Posts: 2 New User

    Same boat as everyone else. Our district is getting more and more Chromebooks and any information would be greatly appreciated.

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Blaket88,

     

    I have sent you a private message requesting additional information.

     

  • allenr
    allenr Member Posts: 1 New User

    I would also like to know how to become an Acer Certified Technician.  I work for a large school district that just purchased a large amout of chromebooks.

  • techy2493
    techy2493 Member Posts: 1 New User

    I am a coputer technician and would like to learn about becoming an acer certified technicain as well. Any information on thsi would be greatly appreciated.

  • RJ_TISD
    RJ_TISD Member Posts: 1 New User

    The school district has gone Acer Chromebooks. We have over 1500. We are wanting to do the repairs in house. What does it take to become Acer certified to repair these units?

     

    Thanksl

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Please send me a private message with your name, telephone number, email address, and the company you are with, and I will have someone contact you to discuss options.

  • peterlina
    peterlina Member Posts: 1 New User

    I'd love some accessible information on this topic too.

     

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Acer does not have a specific program to become an Acer Certified Technician. If you are interested in premier support or self-maintainer programs, you would need to contact the Acer sales team in your region.

     

  • bussig
    bussig Member Posts: 1 New User
    I am looking for a webinar/conference call for Acer ChromeBook Repair Training.  My boss it out sick and it is scheduled for today.  
  • RichardBennett
    RichardBennett Member Posts: 1 New User
    Our school district has been going with Acer Chromebooks for around 3-4 years now. All of the ones purchased this year are still under warranty, but sending them in to be repaired sometimes takes quite a bit of turn around time.  We are wanting to do the repairs in house. What does it take to become Acer certified to repair these units?
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hi RichardBennett,

    I am glad to help, please respond to my PM.

    Thanks,
    Acer-Manny
  • Moore
    Moore Member Posts: 1 New User
    I hope you can help, we are about to receive a batch of Acer notebooks in stock to provide to our customers after having a hard time with Lenovo due to reliability etc.

    I was wondering how we could go about getting Acer certified so that we could repair those devices without voiding any warranties.

    Any assistance is greatly appreciated.

    Thanks.
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hi Moore,

    I am glad to help, please respond to my PM.

    Thanks,
    Acer-Manny
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