acer e1-571 hard drive locked critical service error?

Angelbabe1uk
Angelbabe1uk Member Posts: 3 New User
Hiya all
I'm a newbie so don't wanna over step the mark so to speak ;-)
My daughters partner has an acer e1-571 it cost £400 only a few months ago and isn't even a yr old
It's developed a critical error
It's running the dare I say dreaded windows 8 8.1 (64 bit) version
First of all it did a boot scan on avast and removed cool edit or cool edit pro
Then when it was booting back up it started saying acer e1-571 hard drive locked critical service error
He tried this how to fix Windows 8.1 blue screen error IRQL_NO…: http://youtu.be/B7aArn83KeE
But that's only made it worse :-(
It says in his box
Acer aspire e1-571
Windows 8.1 64-bit


Windows 8/8.1 editions and a 64-bit (x64) Recovery Drive works with 64-bit Windows 8/8.1 editions only.
A good thing is that you can repair any edition of Windows 8/8.1 with this disc, as long as it is meant for the same hardware architecture (64-bit).
And last, but not least - do not try to use Windows 8.1 Recovery Drive for repairing Windows 8, and vice versa!
He has also tried this
http://windows.microsoft.com/en-gb/windows/windows-update-error-80070002#1TC=windows-7
Were at a loss as to where to go from here
The lappy has all my granddaughters birth pics for both and my eldest granddaughters first school sports day ect so there of sentimental value :,-(
Can anybody point me in the right direction to get this working again
Were apsolutly desperate for help as non of our pc shops have any idea what to

Answers

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