my acer liquid e 330 has been blockt because i have to enter my google acound but it dusn't work

daneelsmartijn
daneelsmartijn Member Posts: 2 New User

dear acer community my acer e330 liquid has  been blockt because i have to enter my google acound but it dusn't  work can you help me?

Answers

  • wwillemse
    wwillemse Member Posts: 79 Troubleshooter

    Do you mean your Google account is not recognised, or it fails to unlock the smartphone?

    How did it get locked? Sure it is not the PIN code of your SIM card (in which case you'd need the PUK code). If it's really just the google account, did you verify with Google that your account is active, password OK etc.?

  • daneelsmartijn
    daneelsmartijn Member Posts: 2 New User

    it is the google acc i enter it the acc it is good but he dont unblok my phone already thnx 

     

  • wwillemse
    wwillemse Member Posts: 79 Troubleshooter

    Did you try a hard reset of your phone?

    I think these steps are also valid for the E330, but not 100% sure: http://acer--uk.custhelp.com/app/answers/detail/a_id/4322

  • ja-h-to-ut-96
    ja-h-to-ut-96 Member Posts: 1 New User

    ik heb een acer liquid glow en mijn kleine zusje heeft mijn patroon code geblokeerd en ze zeggen dat ik mijn gebruiks naam en wachtwoord moet ingeven ik doe het wel juist want ik heb het online gedaan en het werte en nu zit ik zonder gsm help me aub ik kan niet znder mijn gsmSmiley Sad

     

     

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