Limited internet access when connecting HDMI cable to Samsung TV

JdL
JdL Member Posts: 2 New User

I recently purchased an Acer S7-392 with Windows 8.1, discovered that my internet access became limited ie - none when I connected a HDMI cable from the right side port on my computer to the second HDMI port on my Samsung TV.  My old Samsung computer, a Q430 with Windows 7 Home Premium does not have this problem on the same LAN, same cable and same TV.

Answers

  • Clyde
    Clyde Member, Knowledge Author Posts: 420 Mr. Fixit WiFi Icon

    Is the problem just with one USB port on your computer, or is it with all of them?

     

    If you connect it to a different TV or device with HDMI, does it still affect your internet connection?

     

  • JdL
    JdL Member Posts: 2 New User

    I only have 1 HDMI port on my computer.  This is a HDMI to HDMI connection.  It has nothing to do with USB.  No I did not try it on another TV, but I did try another computer on the same TV with no internet problems.

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