my speakers wont work...solution? aspire z3100

yankebratt
yankebratt Member Posts: 10 New User

I own an Acer aspire Z3100. The speakers havent worked for a little while and im finally sick of having to use earphones. Does anyone have a solution for this? Thanks in advance

Answers

  • BearPaw
    BearPaw Member Posts: 69 Troubleshooter

    Depends on how you plugged them in and where you plugged them in. Do you have front panel and back panel inputs?

  • yankebratt
    yankebratt Member Posts: 10 New User

    they are incorporated within the computer....is an all in one

  • BearPaw
    BearPaw Member Posts: 69 Troubleshooter

    Go to the speaker icon on your desktop at the right in the task bar. Right click it and select playback devices. Adjust the default device and repeat as neccesary until you hear audio out of your speakers

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Right click on the speaker icon near clock & date, choose "playback devices".

    Take a screenshot of this window and post it.
    I'm not an Acer employee.
  • yankebratt
    yankebratt Member Posts: 10 New User

    dumb ?

    how do you do a screen shot?

     

  • yankebratt
    yankebratt Member Posts: 10 New User

    XXXXX.png

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Seems ok

     

    if you play some videos or music, can you see the right bar moving?

    I'm not an Acer employee.
  • yankebratt
    yankebratt Member Posts: 10 New User

    it moves but I dont hear a thing...

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Volume bar is up?

    click on speaker icon and check it

     

    Sorry about dumb question but i need to understand where issue is.

    I'm not an Acer employee.
  • yankebratt
    yankebratt Member Posts: 10 New User

    yep its up 100%

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Ok.

     

    Have you any Realtek icon on control panel or any tray icon?

     

    if so:
    Open the Control Panel, go to Realtek HD Audio Manager and if it has been updated you should see a little wrench in a box in the bottom right corner. Click this and inside there check the box next to "Disable front panel jack detection"

    I'm not an Acer employee.
  • yankebratt
    yankebratt Member Posts: 10 New User

    there is no wrench

    XXXXX.jpg

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    the little folder on the right side, just on the top of "ANALOG"

    I'm not an Acer employee.
  • yankebratt
    yankebratt Member Posts: 10 New User

    done

    still no sound

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Ok.

    we have 3 last things to check before ending with an hardware issue.

     

    1) Open your Device manager, click on "sound, video etc etc" then double click on "realtek high definition sound"

    on this windows check if "This device is working properly." message appears.

     

    2) You can try to download from the Acer website the latest drivers available for your system, uninstall from the "program and feautures" the Realtek audio drivers, reboot and then install the downloaded package.

    http://us.acer.com/ac/en/US/content/drivers/3297;-;Aspire%20Z3100

     

    3) do a fresh installation of Windows 

     

    after 1 and 2, i can presume that something wrong happened on your motherboard or speaker connection, point 3 is the latest to check, just to be 100% sure that is an hardware related issue.

    I'm not an Acer employee.
  • yankebratt
    yankebratt Member Posts: 10 New User

    i dont see anything that says this device is working properly....

    Untitled.png

  • yankebratt
    yankebratt Member Posts: 10 New User

    i did 1 and 2 without success....the speaker appears to be working but no sound.

    so if i do #3 do I have to go in and uninstall anything that says windows?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    No need to uninstall all but you will use Acer erecovery to re-install your OS, you will loose all your personal data.

     

    by the way, you need to go to Device manager, no sound proprerties:

     

    Open Device Manager by clicking the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager, the open "sound" tree, double click on Realtek audio and check if driver is working.


    If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    I'm not an Acer employee.
  • tainotaz
    tainotaz Member Posts: 1 New User
    I had the same issue with my pc. I found out that some how my bluetooth had caused my internal speaskers to stop working when I tried to pair my phone. I had to remove the pairing of my phone and re load the blue tooth driver and that corrected the problem. Good luck
  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Yes, sometimes seems that bluetooth service stop for no reason after pariring a device or even doing nothing.

     

    restarting the service and force it do to automatically, sometimes solve this issue....sometimes. Smiley Very Happy

    I'm not an Acer employee.
This discussion has been closed.