I want a screen replacement

ParthPtl
ParthPtl Member Posts: 34 New User

Hi, this laptop is only 2 years old. and yet it has dead pixel. this is really poor from Acer. I would like a screen replacement.  The dead pixel is on the left edge, right below middle. it really stands out on bright colors. please do this for me without a cost. I am not under warranty, but I feel this needs to be done.

  The laptop is Acer Timeline M5 481 TG

deadpix.jpg

Answers

  • Hello ParthPtl,

     

    You have two solutions to repair your screen:

     

    1- Original parts for Aspire M5-481TG:

    KL.14008.005LCD PANEL.LED.14".WXGA.LG
    LK.14008.014LCD PANEL.LED.14".WXGA.GL.LF

     

    2- Brand parts for Aspire M5-481TG:

    LG, SAMSUNG, TOSHIBA, etc

    France
  • ParthPtl
    ParthPtl Member Posts: 34 New User

    are the originals HD like option 2?

  • Hello,

     

    I guess you mean the original parts (Acer) are in H.D.: Yes of course, resolution 1366x768.

    Both panels are LG brand:

    KL.14008.005 - LG LP140WH7-TSA2

    LK.14008.014 - LG LP140WH7-TSA1

    France
  • ParthPtl
    ParthPtl Member Posts: 34 New User

    I would like Option 1, will Acer do it for me for free?


  • ParthPtl wrote:

    will Acer do it for me for free?


    No! The part, labor and shipment is about 300 USD and perhaps more.

    You can contact your Acer support to ask the cost of screen replacement (live chat or e-mail).

     

    In which country do you live?

     

    You also wrote:

    this laptop is only 2 years old.

    France
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