Laptop won't turn on

ronandjenn
ronandjenn Member Posts: 1 New User
My wife's laptop model ms2332 just stopped turning on no error codes or anything just died any help please it's only 3 years old

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    ronandjenn,

     

    I am sorry to hear that your wife's laptop is not capable of powering on. A notebook may not power on for a few reasons such as; bad power adapter, mainboad, or another hardware issue.

     

    I would first suggest removing the battery and trying another compatible adapter to see if it can power on. If it will not power on with a known working ac adapter, then it wold require service as there is a hardware issue. For service, please contact technical support in your region.

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