Iconia A1-830 and Windows 7 drivers

Aussie
Aussie Member Posts: 11

Tinkerer

Hi guys,

 

I purchased an Iconia A1-830 last month and after setting it up I tried to connect to Windows 7, 64 bits, through the USB port so I could manage my files. I was expecting Windows to see it as a driver (media device set in settings) as almost every other device does instead windows sees it as portable device and the SD Card that I have installed in the tablet with all my ebooks, music, etc. appears as "SDCard" not external SDCard (though it is) and most of the folders and subfolders are missing.

 

The driver installed by Windows 7 is a Microsoft driver dated June 2006! Acer provides a ZIP file (without setup.exe nor install.exe) with apparently the right drivers for this unit however Windows keeps saying that it has "the best drivers" installed (this performed by the Device Manager).

 

I have tried everything (including using Device Manager) and Acer support knows nothing about this issue and cannot fix it.

 

Once in a while, after I connect through the USB port, Windows tries to install the drivers and finishes saying that:

 

Device driver software was not successfully installed

CLOVERVIEW - No driver found

Android - No driver found

 

but still can "see" the incomplete folders from the device A1-830. The same happens with an Acer laptop and two different PCs fully up to date.

 

My solution, for me anyway, was to buy the File Manager Pro app so I could manage my files using WiFi however there is a problem that I would like to fix.

 

Any suggestions experience with similar problem?

 

Cheers!

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