Can't update A500 from Android v3.0.1. Getting message "Network Coverage is currently poor."

fillawea
fillawea Member Posts: 5 New User

Can't update A500 from Android v3.0.1. Getting message "Network Coverage is currently poor."  There are no problems with the play store, or internet browsing. Can anyone help me? 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    it's an acer server problem, not your tablet.

     

    if your build version is WW_GEN1, i can only suggest to do some google about the last full version available:

    Acer_AV041_A500_1.054.00_WW_GEN1.zip

    I'm not an Acer employee.
  • fillawea
    fillawea Member Posts: 5 New User

    So then the only way to get this tablet to update is to root it and then try to put a new ROM on it? If so, is there a recommended method for this as I've already rooted it, but can't figure out how to get the CPUID. I feel like I've tried every instruction method I could find on the internet. I just removed this tablet from the original box last week. As we cannot return the tablet since it's been too long since we bought it, and I can't distribute the tablet to staff members without updating the ROM, my company is stuck with a tablet that is completely useless without the updates. 

     

    If I have to put a new ROM on it, then why not update it to the newest one the first time? 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You don't need to root downloading the package i wrote above, it's an official rom; you must only search it around the web since Acer doesn't have it available on its website.

     

    By the way, the error you get, it must be momentary, since Acer servers are under heavy traffic for KitKat updates to latest tablets.

    I'm not an Acer employee.
  • fillawea
    fillawea Member Posts: 5 New User

    What do I do with the zip file to get it to update? 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Copy to an microSD, shutdown your A500, insert the microSD into the A500, press the volume down key and the power button at the same time untill the tablets turns on.

     

    wait until it finish.

     

    please check that your build version is the same of .zip package.

     

    WW_GEN1 as example

    I'm not an Acer employee.
  • fillawea
    fillawea Member Posts: 5 New User

    I only get the Droid with the triangle and exclamation point. Then it eventually boots up and is exactly the same. The inability to update doesn't change and the build number doesn't change. Here is the link for the site with the downloads http://forum.xda-developers.com/showthread.php?p=29820890. Most of the links don't work anymore. I've tried multiple packages and none of them work. Any advice on what to do now? 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Edit the link please.

     

    Only an android with triangle, no errors written?

     

    what's your actual build version?

     

    did you renamed the .zip to update.zip?

    I'm not an Acer employee.
  • fillawea
    fillawea Member Posts: 5 New User

    I'm not sure how to edit out that link. Sorry, I didn't know it was against the rules. It's the only place I can find that has any links to ROMs that I can download. All of them are dead links except for 4.0.3. So, I've been trying to get that one or 4.4.4 to work since I can't find any other ROMs. I've renamed the file to update.zip and still have no luck. For over a week now I've been trying to get this tablet to update and all I can get is that message. "Network Coverage is currently Poor"

    I've also tried wiping it and starting over. Which also did nothing to get it to update. 

     

    No errors displayed. Where would errors be written to? 

     

    The build version is Acer_A500_1.104.02_COM_GEN1.

     

    If you wrote the one that I need, can't you tell me where to find it? 

     

    Sorry if I sound exasperated, but I am. I needed to deploy this tablet last week and still havent' gotten anywhere on it. 

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Take a deep breath and no need to apologies.

     

    Acer_A500_1.104.02_COM_GEN1

     

    you CAN install only COM_GEN1 official roms on your device, if you want to change it or go to 4.4.4 you need to root etc etc (can't talk about that here)

     

    check PM

    I'm not an Acer employee.
This discussion has been closed.