my laptop is acer aspire V5-572Pmy laptop is new and the webcam is not working!!!

Arooj
Arooj Member Posts: 1 New User
how can I solve this problem. please inform me ASAP

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Please check in Device manager if webcam is present and if any Yellow exclamation mark is present too.

     

    Windows logo key + X

    click on Device manager

     

    if Yellow exclamation mark is present

    double click on it

    choose "Details tab"

    from dropdown menu, select HardwareIDs

    click on the first value and copy/paste it here

    I'm not an Acer employee.
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