Refusal of warranty repair

Samson
Samson Member Posts: 1 New User

I bought an Acer Aspire V5-471G laptop from PTC computer in Acer authorized dealer in Cambodia. Later I found the direction (Arrow keys) keys and space bar not working properly. To use the key you have to press hard or need to press certain place of the key (Left or Right or Middle) It is not working just tuching the key. When you continue typing a document many occasions writing continue without word spacing. Taken the unit to PTC Computer for repairs during  the warranty period. They said the  it is not possible to repair or replace the unit. Hopeless after sales service. I never recommend anybody to go for an ACER unit agin.

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