Black screen -Aspire E11 - 1 week old

JovanCvejic
JovanCvejic Member Posts: 1 New User
I bought this E3-111-C32T from Costco approx 1 week ago. Charged it last night and this morning it boots with usual Acer logo and then goes to a black screen. I still see and have control of the cursor but can't do anything else. I tried to reboot and when i see the ACER logo hit Alt F10 (tried this 3 times) but still nothing but the black screen.
I'm in the Greek Islands now and I just found out that the power here fluctuates at night (wish I knew this before).
I have all my videos, passwords and pictures stored on the laptop so any help would be greatly appreciated.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    What operating system are you running? Are you able to go into the BIOS on the system? If so, go in and try to reset BIOS defaults and see if it will boot.

     

    Do you have recovery media you could try?

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