Acer Aspire M5-583P-5859 Laptop Dead Battery Issue

mialicia
mialicia Member Posts: 1 New User

So I purchased this laptop 4 months ago, and now it seems the battery is dead. Yesterday I noticed that the charging battery light indicator was still on far after the battery should have been fully charged, and when I moused over the battery icon on the bottom right-hand side, the message said:

 

"Plugged in, not charging"

 

When I unplug the AC adapter, the computer shuts off and will not boot off battery power alone. All this points to the battery being the issue.

 

Before I send it in to Acer and hand my laptop off for 2 weeks, I'm wondering if there's anything I can do myself. I've read that sometimes a BIOS update/BIOS flash has worked for people, but I want to hear if I should do that for my particular model so I don't brick it by accident.

 

Does anyone have any tips or tricks to get my battery working again?

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