Aspire 3690 DVD Cd and Cd rom troubleshooting for some time-

MrsWidow
MrsWidow Member Posts: 5 New User

The laptop was bought in 2007. Some dvd it would not read from the beginning. But this is something new.

The supports that used to get read are now listed as wrong.

I can force it if I tinker with the driver.  I ask for the computer to install the one that is in the windows (the driver in the acer file does not it), but it does not last. Besides, some cd can run that way but make a terrrible noise.

I read somewhere that this kind of driver comes from microsoft, but I do not know how to search for it.

I also did check the sound panel.

I know about the procedure that consist of erasing some keys in the register, but I can't use the windows failsafe tool, because of my security software (northon 2011 internet security).The failsage is blocked by it.

It works on vista (I still havenot installer the update, because of the failsafe matter)

 I would like to avoid getting the computer to a workshop...

Can someone help, please ?

truly,

Mrs w

Answers

  • HK53T
    HK53T Member Posts: 767 Die Hard WiFi Icon

    if the drive is making noises when reading, it sounds faulty and may need replaceing

  • MrsWidow
    MrsWidow Member Posts: 5 New User

    Indeed. But how ? I have been unable to do that for 6 monthes...

    Mrs W

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