Laptop charge only battery supplied with Laptop. Does not charge new battery

Prasad
Prasad Member Posts: 1 New User

I am using ACER 4520 for last 6 years and now battery doesn't give any backup so new battery replaced. Laptop doesn't charge new battery but charge only old battery. Tried with 4/5 new batteries in service center but same issue faced.

Any suggestion!!

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    The system not charging the battery would indicate that there is a different hardware issue.

     

    Are the batteries being replaced in the system the same part number as the "old battery"?

    Do they share the same voltage and amperage?

     

    It is possible that the adapter and/or board in the system will not charge the newer ones if there is a difference.

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