T230H Touch monitor

gametec
gametec Member Posts: 2 New User
I bought 30 of these touch monitors and I'm having a small problem. I am using this to play gaming software. And players use touch screen to swap symbols in game. The problem is when they try to touch the 2 objects, I guess finger is moving and touch screen thinks they are trying to drag. I do not need any drag or multi-touch features but need it to Anytime screen is touch will be click.
I know Elo and 3m have this option in settings but I can't find anything like that in Windows touch settings and monitor doesn't com with software.

Any help greatly appreciated!
Harlan

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    We do not provide software to control the touch functionality of this monitor. All the touch features are controlled by Windows. Unfortunately, I don't have any suggestions to resolve the issue you are describing.

  • gametec
    gametec Member Posts: 2 New User
    Can you tell me who manufactured the touch panels for you? Maybe they can provide a solution.
  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Yes. Please send me a private message with a serial number of one of the monitors.

     

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