Quite new Aspire E11 (E3-111) bricked by Acer's official BIOS utility - what to do now?

Yesterday I bought a new netbook for my girlfriend. I decided to make sure the netbook is using latest drivers and latest BIOS. So I downloaded official BIOS utility from support page (http://www.acer.cz/ac/en/US/content/drivers/5329;-;Aspire%20E3-111), extracted BIOS_Acer_1.05_A_A.zip and launched BIOS_Acer_1.05_Windows\ZHJ_105.exe.

The utility started to upgrade bios without asking (!), the system was restarted and I also saw a progressbar finishing 100%. Then I waited .... nothing (battery was full and AC was connected). Now the netbook is dead. Power On/Off button does nothing.

Is there anything I can do before I will go to return it?

Accepted answers

Vity

My broken netbook was replaced for a new one. You can be sure I won't try to update BIOS again ;-).

All comments

IronFly

Have you tried to remove the battery for a couple of minutes?

then insert the battery and connect the power charger, see if any led about battery/AC charge will light on and try to power ON.

Vity

Hello ACE, thanks for your suggestion.

The battery is integrated in the notebook. I am worried to open up the case because of possibility of loosing warranty.

I see a little "pin hole" with a symbol for removing battery on the back. I tried to to use a needle to press it. It had no effect - just a battery diod blinked. The netbook is still dead.

IronFly

I think that the bios chip is corrupted, it's better if you contact the Acer service support.

Vity

That's pretty sad. I will write here a result of warranty claim.

Cory-Acer

Hello Vity,

I'm sorry for the trouble you're going through in doing your updates. I've asked our support teams to review the BIOS update for the E3-111. I'll post a follow up once I know more.