Aspire V7-482PG 4 keys on keyboard fail

TimWang

Hi.

 

Recently I found my Aspire V7-482PG keyboard is not functioning properly.

 

4 keys, which are "a","1","`", and escape, do not respond. I called technical, they said it was hardware issue and they asked me to ship in for examination. I was in need of a laptop so I didn't.

 

Later on I found out that these 4 keys were working some time. When the laptop was turned on, these 4 keys worked but slowly. 3-5 hits would give 1 response. Then after about some time these keys worked perfectly all the way until a point where they all failed. The time frame from start to fail was about 2-3 hours.

 

Other information: this laptop is only 4 months old. I performed one system refresh due to Windows fail.

 

Can you let me know if this issue is hardware or software and what is your recommended solution?

 

Thank you.

 

 

IronFly

Hardware issue, can be a bad connection that cause random issue.

Go for the warranty repair.