aspire 7720 have restored back to factory settings Emanagement will not complete install, just hangs

hi people

i have restored my laptop, tried many times, used the recovery discs i burned when it was new, also used the partition to recover from the hard drive

all goes well, windows loads up, i set time zone etc

then, emanagement window appears to carry out insatll get stuck forever on stage 10 erecovery.

i even bought discs from a well known online auction site, all installs but on their disc, hangs at stage 8 of 9, erecovery again getting fed up now, i cannot close the emanagement small window showing its progree, any windows i do open appear behind it, i therefore cannot see all of the window.

have tried in safe mode still the same

please help, i only reinstalled because my operating system vista was getting a bit slow

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JackE

>>>i cannot close the emanagement small window showing its progree,>>>

Try Alt+Home key combo to minimize this window.

Jack E/NJ

bossblue

Hi,
Have done this, nothing happens at all
Thanks

JackE

Have you tried to use the startup Alt+F10 erecovery management from the hidden partition instead of the disks that you made?

Jack E/NJ

bossblue

Hi Again,

Have just done this as you advised.

all goes great, vista is installed, then Emanagement starts installing, i get to stage 10 of 11, process 10/11 Install eRecovery solution, the little circle just keeps turning, nothing happens, there is minimal disc activity.

As explained before, i did purchase some recovery discs via Ebay, the same happened with those, it was stuck on process 8 of 9, again Install eRecovery solution.

Would very much welcome your advice please

JackE

OK, next, let's look for hard drive problems.

Disconnect any peripherals except for the mouse. Start erecovery again using the Alt+F10 combo. Choose the command prompt option. At the prompt, enter "chkdsk C: /f /r" without the quotes. This will look for errors on the hard drive and try to correct them --- you might lose some data if it's located on a bad sector. Once chkdsk is done, re-boot and try the Alt+F10 erecovery again.

Jack E/NJ

bossblue

hi.

i did this, no errors, still the same, hangs on ercovery install.

i then went into safe mode, msconfig, and have stopped all acer emanagement on startup, all ok windows working perfect now

just one problem, i have left the partition containing backup on hard drive, but have now way of using it now.

will have to think of way to backup current operating system, any ideas please ?

a pity there is so much trouble with this acer Emanagement, does not seem to want to install on a lot of peoples computers

your help very much appreciated

JackE

OK, try this next. Re-boot the machine and F2 into the bios. In the advanced bios menu, check that HD recovery is enabled. Save and exit. If you're prompted, enter 000000 to start the recovery again.

Jack E/NJ

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