ACER V5-431 bsod

spoonman
spoonman Member Posts: 3 New User

Hi mi notebook isn't loading windows 8 just starts shows a blue screen and reboots then says automatic repair then a black screen where i can see the mouse pointer but I can do nothing else.

I have tried enter safe mode (f8), d2d recovery (alt+f10) and booting from a windows 8 installation disk but noting seems to work.

What I should do now? this is frustrating I can't do nothing!!

Help me please

Thank you.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    If you can't even reload with disks, then there is most likely a hardware problem. I suggest contacting technical support in your region to inquire about warranty service options.


    Acer Service and Support

  • spoonman
    spoonman Member Posts: 3 New User

    Thank you for take time for answer me I appreciate that.

     

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