Acer Aspire Timeline U Rejects (?) Motorola Device Manager Needed for Moto G USB Connection

Mike262
Mike262 Member Posts: 1 New User
The Device Manager 2.4.5 software downloaded from Motorola to enable me to connect my Moto G phone to my Acer (System 7, Norton 360) via USB cable does not install properly, but it works fine on my older Dell laptop (also System 7, Norton 360). Answers By, Acer's third-party tech support provider, says they fix that every day, and, for just $99, will work on it, but no guarantees. Any suggested solutions would be gratefully received.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    What error do you get when you try to install the software?

     

    Are you installing from a download, USB drive, or CD/DVD?

     

    If you connect your phone to your computer with USB cable, do you see the device listed in your Computer?

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