can not connect wirelessly with aspire 4720z and windows l7.

cwlocke00
cwlocke00 Member Posts: 4 New User

thanks for the help in advance.

acer aspire 4720z (original OEM hardware), windows 7 ultimate, ahteros ar5007eg.

can not get wireless adapter to turn on.

lan works fine.

i have downloaded and installed drivers from the acer site. bios recognizes adapter, windows device manager recognizes adapter, hardware discovery app from acer site confirms adapter.

windows network diagnostices instructs "turn on wireless adapter". windows mobility center shows "wireless turned off" with the "turn wireless on" button grayed out.

i have tried manually installing/updateing drivers and get "an error occured...." and "drivers were not installed".

device manager continues to report "device working properly" even after the error message

i have physically reseated the adapter.

have uninstalled drivers in safe mode, reinstalled drivers, issue continues.

thanks again for your help. Chris

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