Aspire 5517 USB ports are not working

lw
lw Member Posts: 2 New User

I have an Acer I bought in 2010.  Everything is working fine except for the USB ports.  One has not been working for a while.  It looks like it collapsed, for lack of a better word.  The other was working fine until recently.  It appears to be fine.  I plug something in and it looks like it will start to read it, but then nothing.  I have done some research and done a lot, but it has not worked.  See list below.  Any help would be great.

 

Lance

 

- restarted pc

- updated drivers

- uninstalled and reinstalled

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello lw,

     

    Have you tried a Microsoft Fix it for your windows version?

    "Diagnose and fix Windows USB problems automatically" for example.

    France
  • lw
    lw Member Posts: 2 New User

    I did.  It told me it resolved all issues and restart.  I restarted and nothing changed.

This discussion has been closed.