Acer Aspire S7-391-9492 screen randomly goes black on battery or AC power

ietguy
ietguy Member Posts: 14 New User

My S7-391-9492 right before the screen goes black, likes like what appears to be a graphic chip failure with pixelated screen then screen turns black with the light and battery indicator on.

I left it on for a few minutes and got flickering black and white horizontal lines and after another few minutes it powers itself off. BIOS=2.18. I've checked and tighten all the screws. 

Please help to shine some light in to this matter, thanks.

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    If you have tightened the screws on the bottom of the system, my best recommendation would be to contact your local technical support, to schedule repair for your system.

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