big issue with windows update on acer aspire V5-551G

joakimmikalsen

hi.

 

I have a acer aspire V5-551G. I had to reset my laptop to fabric settings, and when i did so, windows update will not work at all. I have tryed to format quick and totally, i have also set windows update to automatic in services and i have problemshoot and fix windows update, but still i get "failed to konfig windows update". I have windows 8.0.

Somebody else have this problem? Its getting on my nerves! I have an important exam next week so i have to get my laptop up and running quickly! :-P

 

Please help! :-)

Furious

joakim

Do you get any error messages when you attempt to search for windows updates? If you do, without paraphrasing, could you tell us exactly what the error message says?

 

To troubleshoot this issue, we can try resetting windows update components, but first i would like to recommend scanning for malware just to make sure the system is clean and not being hampered by the presence of malware.

 

Please download, install, update and run a full scan with Malwarebytes antimalware, linked below.

 

Malwarebytes. (MBAM) Free.

http://www.malwarebytes.org/

 

When done remove anything found, reboot immediately to complete the removal process, and repeat the process untill the scans run clean.

 

For good measure, also run a full scan, using the microsoft online safety scanner from the link below.

 

Microsoft Safety Scanner

http://www.microsoft.com/security/scanner/en-us/default.aspx

 

When we are reasonably sure the system is clean, please refer to the link below for steps to either run the automated windows update troubleshooter, or if you are so inclined, manually reset, following the steps laib out in the KB Article linked below.

 

Reset windows update components.

http://support.microsoft.com/kb/971058/en-us

 

Good luck and if you have any further questions, post back.

joakimmikalsen

i do not get any error messages, it always runs 100% and when the computer rebooting, and the updates are installing, everything is normal. it is when the computer rebooting after the updates are on 30% i get the message "failed to config winfows updates"

hope this was useful :-) and thank you ;-)