How to do a eRecovery ?

herdaazhari
herdaazhari Member Posts: 1 New User

Hi. i got error on my laptop. Acer Aspire V5-471p

and i want to reset to factory default with press Alt + F10

 

but when i press, the recovery doesnt work, not showed up. and i got blue screen error with code error 0x000000001

i have windows 8 OEM and upgrade to win8.1.

i cant log on to my cmputer. please help me

 

 

 

Best Answer

  • JackE
    JackE ACE Posts: 44,906 Trailblazer
    Answer ✓

    Alt+F10 erecovery is not supported by Win8 as noted in this video  http://www.youtube.com/watch?v=aqgYe7OcLhA

     

    If you cannot log into Win8 to do this erecovery, you'll need to purchase erecovery disks from the Acer store link above at a nominal cost.

     

    Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 44,906 Trailblazer
    Answer ✓

    Alt+F10 erecovery is not supported by Win8 as noted in this video  http://www.youtube.com/watch?v=aqgYe7OcLhA

     

    If you cannot log into Win8 to do this erecovery, you'll need to purchase erecovery disks from the Acer store link above at a nominal cost.

     

    Jack E/NJ

    Jack E/NJ

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