W510 Bluetooth Issues

Trent
Trent Member Posts: 2 New User

I'm having trouble connecting bluetooth devices to my W510 Windows 8.1 tablet.

 

The bluetooth is turned on and initally I can pair the device, but then shortly after the device is no longer connected (and won't connect again).

 

I've tried pairing my phone and an external bluetooth gps reciever and having the same issues with both devices.

 

Has anyone come across this issue before or have a solution?

 

 

Answers

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    Trent,

     

    Sorry to hear you are having problems with your Bluetooth dropping connection. Since you are running Windows 8.1, have you tried updating the drivers on your W510? We have a new drive package available for download for Windows 8.1.

     

     

  • Trent
    Trent Member Posts: 2 New User

    Downloaded and installed the latest drivers. This didn't seem to solve the problem.

  • Ryanrr
    Ryanrr Member Posts: 831 Practitioner WiFi Icon

    I'm sorry that the updated drivers did not resolve your problem. Only other suggestion I have is to restore your system to factory defaults and see how the bluetooth works. If it works, then we know it is not a hardware issue.

     

     

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