Acer Aspire M driver updates?

bdanyi
bdanyi Member Posts: 12

Tinkerer

Will Acer ever update its drivers so that I can use my laptop with Windows 8.1?

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello bdanyi,

     

    What's the exact model of you desktop? (Aspire M serie is a desktop) 

    France
  • bdanyi
    bdanyi Member Posts: 12

    Tinkerer

    It is a Aspire M5-481PT -- and it is a laptop... not a desktop

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    For Aspire M5-481PT under Windows 8.1-64 bits (UK or F Acer website):

     

    AudioRealtekAudio Driver6.0.1.7032393.5 MB2013/10/11Download
    BluetoothAtherosBluetooth Driver8.0.1.305251.5 MB2013/10/11Download
    CardReaderRealtekCard Reader Driver6.2.9200.2123810.3 MB2013/10/11Download
    CardReaderRealtekCard Reader Driver6.2.9200.2814410.2 MB2013/10/11Download
    MgmtEngineIntelME (Management Engine)Driver9.5.14.1724114.2 MB2013/10/11Download
    TouchPadELANTECHTouchpad Driver11.6.27.201123.2 MB2013/10/11Download
    TouchPadSynapticsTouchpad Driver17.0.6.13121.7 MB2013/10/11Download
    VGAIntelVGA Driver10.18.10.3304154.4 MB2013/10/11Download
    Wireless LANAtherosWireless LAN Driver10.0.0.263251.5 MB2013/10/11Download
    France
  • bdanyi
    bdanyi Member Posts: 12

    Tinkerer

    These are not what I am looking for.  I have tried these and they do not work.  Here is a previous post that I had made: I had recently installed the new 8.1 update and noticed that my sound card stopped working intermittently.  I would go to device manager and uninstall, restart, and it would work again for a few days.  It became more frequent so I refreshed the OS, reinstalled all the updates and upgraded once again to the 8.1 and its new updates.  The sound worked for a week and now it will not work at all.  I have tried everything.  Under device manager, it states the the Bluetooth Audio Device is not working.  The only audio device listed is the Intel Display Audio.  I have downloaded the recommended drivers from the Acer site and they will not even open up to be installed. 

     

    So until I know that there is an update that allows my sound to work, I won't be updating to the windows 8.1. I am not going through all that again. 

  • bdanyi
    bdanyi Member Posts: 12

    Tinkerer

    I tried those as well.  I tried every driver I could find.  Older as well as newer versions.  

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Hello,

     

    Have you checked if you have one or more devices in "conflicting device list" (Resources tab)?

    Otherwise you can try to uninstall the bluetooth driver(s) and test if your sound card works correctly. 

    France
  • bdanyi
    bdanyi Member Posts: 12

    Tinkerer

    I will have to check that again if I decide to do the update anytime soon.  What I can recall is that it said either a device was not installed at all or it was working normally.  I don't remember anything inbetween.  Is there anyone I could contact directly with the issues that I have?  I feel that it will take a little more than what I can do. 

  • laurent_14
    laurent_14 ACE Posts: 10,331 Trailblazer

    Try to uninstall one of two drivers.

     

    You can contact the Acer support of your country by email or phone but ...Smiley Frustrated

     

    Indicate me the model of your sound card (example ALC888).

    France
  • bdanyi
    bdanyi Member Posts: 12

    Tinkerer

    Yeah I know that won't work.  I am out of warranty and they don't want to help.  Thanks for your help tho.  Right now I am a student in veterinary school and I can't waste time trying to figure things out like that.  I have already updated twice and had to spend a lot of time trying to fix everything.  It is very frustrating.  I will have to wait and see.  

This discussion has been closed.