Question E1-572

wiebev
wiebev Member Posts: 5 New User

Hi all,

I just bought an Acer E1-572, and I found out when I play a game, Counter Strike , when  W  run concurrent with the mouse can not shoot, so the keyboard and mouse do not work at the same time ..

Is that normal or should I return with it?

thanks

Answers

  • JackE
    JackE ACE Posts: 44,905 Trailblazer

    Check if the mouse and keyboard work at the same time in another, preferrably, Microsoft program on you E1. If they do, use explorer to find the file that launches Counter Strike. Then right click the file and click on properties. The click on compatibility. Checkmark "run this program for compatibility for" and chose the most recent Windows version listed. Save and exit and try CS again. If this doesn't work, the repeat the above compatibility process and choose the next Windows version. Report back.

     

    Thanks

     

    Jack E/NJ  

    Jack E/NJ

  • wiebev
    wiebev Member Posts: 5 New User

    Hi,

     

    The problem doing also on Windows on the moment that i a'm not start a game, when i press and hold a keyboard button, than i can not using the mouse on trackpad, i am clicking the button on mouse and a button on keyboard, on this moment the mousebutton not work...

     

    When i'm using a external USB mouse it's works good, and i have no problem.

     

     

  • JackE
    JackE ACE Posts: 44,905 Trailblazer

    OK. Press and hold then WinKey. Then press the R key. Enter main.cpl. In the popup box, try to adjust and play around with the properties of the touchpad to see if you can enable both the KB and touchpad at the same time in Windows.

     

    Jack E/NJ 

    Jack E/NJ

  • wiebev
    wiebev Member Posts: 5 New User

    Hi,

     

    I can't find the setting to set the function on to use mouse and keyboard on the same time Smiley Sad, also on the Elanpad Settings...

     

    Wiebe

  • wiebev
    wiebev Member Posts: 5 New User

    Yessss!!!, i found it on settings Windows 8.... Smiley Very Happy 

     

    Thanks JackE!!!!!!!!

     

     

  • JackE
    JackE ACE Posts: 44,905 Trailblazer

    Congrats for finding the settings! But were you able to solve the problem?

     

    Thanks

     

    Jack E/NJ

    Jack E/NJ

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