Aspire S7 391 Not Charging

Squalled
Squalled Member Posts: 3 New User

Hi,

 

My S7 391 isn't charging anymore. It had the issue where it would randomly shut off under battery power and I have checked the tighten the screw and it now doesn't charge at all. 

 

Thanks

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder

    hi...

     

    You may reset your computer using the battery reset pin hole at the bottom of your computer.

    Insert a paperclip into the hole and press for four seconds to reset the computer (simulates removing and reinstalling the battery)

     

     

    If you have a unit from US or Canada, you may also live chat with an Acer technician at :

    Acer live chat

    If you have purchased the computer in any other country, you may contact Acer support here :

    Acer Global Support

  • Squalled
    Squalled Member Posts: 3 New User

    Have tried this and it hasn't worked. The centre screw doesn't seem to tighten and is still loose on mine meaning I have to have it constantly on charge.

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