Aspire v5 572G keyboard doesn't work

Greg900127
Greg900127 Member Posts: 4 New User

I bought an Aspire V5 572G without OS. I installed my original Windows 8.1, downloaded the drivers (for Win8.1) from Acer's webpage then I installed all the drivers. Until that everything was fine. After the system reboot my keyboard doesn't work. Thy only ones work are Fn and some of the "F" buttons. What should I do? I also tried Driver Genius but nothing's changed. The problem is I cannot reinstall windows without a working keyboard because it will ask to use a button on the keyboard for booting from DVD. 

 

Thanks for the help!

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    I'm not entirely sure I follow your statement of purchasing a V5-572G without an OS but then you installed the original Win8.1. Did the system come with Windows 8.1 and you removed it and the decided to reinstall it again?

  • Greg900127
    Greg900127 Member Posts: 4 New User
    No. There was some bootable linux on the laptop but I wanted windows. Fortunately I did a Windows 8.1 reinstall again today and I only installed the vga and the soundcard drivers.. So it works..for now.
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