Problem with Dolby advanced audio Aspire V5-471G

dadarjur
dadarjur Member Posts: 2 New User
edited March 2023 in 2014 Archives

Y.Y can i ask you about this machine i have upgraded it in win8.1 and everything work all fine exept for dolby advance audio v2 when i turn it on nothing happend and the same as turning it off nothing happend at all why is this T^T all my drivers are updated and i gone many solution for this but doesnt work at all please cause i live at a detailed quality music please

Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer

    Did you upgrade from Acer-installed Win7 or Win8?

     

    Jack E/NJ

    Jack E/NJ

  • dadarjur
    dadarjur Member Posts: 2 New User

    i upgraded it from acer win8 to win8.1 

  • JackE
    JackE ACE Posts: 44,330 Trailblazer

    Go to Device Mgr and check for any device issues. If no issues are detected, search for the model no. of your realtek audio device and go to http://www.realtek.com.tw/downloads/ for the latest Win 8.1 drivers. It's possible your realtek model is different from those on Win8.1 pre-installed V5-571Gs.

     

    If this doesn't resolve the problem, I would probably try to experiement more with the existing realtek audio tools installed on the machine and/or contact realtek technical support http://www.realtek.com.tw/contact/contactView.aspx?Langid=1&PNid=1&PFid=1&Level=1&Conn=0 

     

    Jack E/NJ

         

    Jack E/NJ

  • BlackWater
    BlackWater Member Posts: 1 New User

    I had the same problem, after downgrading back to Windows 7 I found this file: 

    https://www.mediafire.com/?pjr8cs4sso7r59q

  • Phil-3
    Phil-3 Member Posts: 1,181 Skilled Practitioner WiFi Icon

    Hello everyone,

    While our members are generally eager to provide useful information, be advised that Acer does not validate third party external links for downloads and is not responsible for them.

    Acquiring files through such links is at the user’s own risk.