W4 - dead micro USB port

robw3
robw3 Member Posts: 40 Troubleshooter

I'm thinking hardware issue, but thought I'd see if anyone had any other ideas.  Plugged my W4 in last night and screen didn't turn on like it nromally would (it was in sleep at the time).  When I woke it it was not charging (and no red LED on the power button).  I tried 2 different chargers and 2 different power outlets with no luck.  I also tried plugging in wireless mouse via adapter and it didn't acknowledge it at all.  I tried wiggling it and plugging/unplugging a number of times until it finally started working.  Tonight I went to charge it and back at the same point - it won't acknowledge anything is plugged into the port.  Any ideas other than hardware?

Answers

  • billsey
    billsey ACE Posts: 34,101 Trailblazer

    Could be a buildup of dirt/corrosion in the port. Look closely at it and maybe try a toothbrush (without the toothpaste!).

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  • robw3
    robw3 Member Posts: 40 Troubleshooter

    I did wonder about that (although it's only a month old) and tried some compressed air on it last night (no no immediate effect).

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