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I'm helping a lwoman with her Acer notebook. She bought, it had this issue shortly after purchase, sent it in for warranty repair, came back with same issue. Unfortunately she didn't get back to the issue and her warranty expired this last June. Googling the issues it seems this is a comman issue for this notebook. I've done the 30 second thing. Power jack is not loose, and power supply tests good with DVM. She's since bought a 2nd power supply and battery. Still no go. Any other suggestions?